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Support Representative < back

PaperLess is hiring a Support Representative

PaperLess is one of the leading suppliers of software solutions for electronic document archiving. 

We offer a comprehensive solution in which enables customers to manage their documents, prepare and transfer transactions into their financial application, colaborate with colleagues online, and quickly locate any electronic document within a secure document archive.

PaperLess integrates with well-known accounting systems such as DI, UNIT4, SoftOne, Sage, Pastel, Dynamics NAV, Infor FMS, and Iris Exchequer.

We deliver our solution through our Business Partner Chanel which is currently growing in the UK, Ireland, Malta, Norway, Sweden & the Netherlands.

Due to expansion and increasing demand for our software we are currently seeking a  Support representative for our Maltese office to be part of the PaperLess success.

Job Responsibilities

Are you service minded and have experience in support? You will be responsible for direct support follow-up and training with our business partners. You must be results-oriented and targeted.

We seek employees who are solution-oriented, responsible, flexible and attentive to customers as well as the rest of the team. Experience in similar positions is a desire, but strong motivation can compensate for any perceived lack of experience in this.

Candidate Requirements

  • Demonstrable IT skills (less qualifications can be compensated with more appropriate experience)
  • Experience in support of ERP systems is an advantage
  • Fluent in English, other languages are a bonus
  • Ability to think quickly and communicate quickly verbally and in writing
  • Extensive  experience with MS Office software
  • Some experience with Microsoft Windows servers and Microsoft SQL
  • Some Experience in using helpdesk systems
  • Must demonstrate previous working experience with accounting systems or advanced knowledge of accounting procedures

PaperLess provides

  • Highly Competitive conditions
  • High degree of freedom and self-management
  • An exciting and busy role  with opportunity for growth and development

To apply for this position please forward your CV in MS Word together with a letter of application in MSWord to Petra Kulja at office@paperlesseurope.com

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